Own product
JC Flows
Email campaigns and WhatsApp customer service with AI agents. Processes more than 500 messages a day for partners.
Context
Small businesses handle customers on WhatsApp manually and lose sales because of slow replies.
Problem
Automate customer service and campaigns without turning into a bot that annoys the customer.
What I did
I built a platform with contact management, message broadcasts, email campaigns, AI agents for customer service and a real-time dashboard.
Outcome
In use by partners, processing more than 500 messages a day.
Stack
- Next.js
- NestJS
- PostgreSQL
- WhatsApp API
- AI